AdvaCare Systems

OXYGEN CONCENTRATOR IS NOT DELIVERING O2

 

1. Place the nasal cannula in a cup of water. If the water bubbles, the O2 is being delivered. If there are no bubbles move on to step 2.

 

2. Check the humidifier bottle (water bottle)- If the bottle is not screwed on properly (against the thread) it will cause the concentrator to malfunction. Please complete the following:
~Shut off the concentrator.
~Remove the water bottle and its lid completely from the concentrator.
~Remove the lid from the bottle and screw it back on properly.
~Screw the bottle back on the concentrator properly.

 

3. Make sure the Humidifier bottle is not over-filled or empty; the water must be within the fill lines labeled on the bottle.

 

4. Check for kinks in the tubing or something lying on the tubing; this will block the air flow and cause the concentrator to malfunction.

 

5. Nothing should be obstructing the filter unit; the unit needs at least 12 inches of free space from the filter. In addition, the filter unit must be clean and the concentrator should not be placed near a major heat source.

 

 

HOW TO APPLY A REGULATOR ON A BACK UP TANK PROPERLY

1. Slide the regulator on top of the tank; line up the protruding pins on the regulator with the pin inlets on the tank (like a puzzle).

2. Tighten the regulator until it is snug; do not over tighten.

3. Turn the valve on the top of the tank to the left, to open the air flow. The regulator should then show how much is left in the tank.

* Some of the tanks have a valve that cannot be turned by hand. Those tanks require a key to open up the airflow. The key is a flat piece of metal w/ a square hole. Place the key on top of the valve to turn the tank on or off (turn right/on and left/off.)

 

BI-PAP OR C-PAP MACHINE

 

THERE IS NO DISPLAY ON THE MACHINE

1. The power cord should be connected to the machine and plugged in.

2. The switch should be in the ON position, located at the back of the machine.

THERE IS NOT ENOUGH AIR PRESSURE FROM THE PAP UNIT

1. Ramp time could be in use; wait for the air pressure to build.

2. Clean or replace the air filter if needed.

3. Check the air tubing to see if it is kinked or punctured.

4. Check to see if the air tubing is connected properly. Re-connect if necessary.

5. Check the mask and make sure it is positioned on the patients face properly and you have the correct size mask.

If the problem persists please contact us.